Privacy Policy
1. Information We Collect
We may collect personal information in various ways when you visit or interact with the Site. This information may include:
- Personal Identification Information: Name, email address, phone number, billing and shipping addresses, and other contact details.
- Payment Information: Credit card details or other payment information when making purchases or bookings online.
- Usage Data: IP address, browser type, browsing actions, and other technical data regarding your interactions with our Site.
- Cookies: Data collected through cookies or similar tracking technologies (see Section 8 for details about cookies).
2. How We Use Your Information
We use your personal information for the following purposes:
- Reservations & Orders: To process and confirm reservations, orders, or bookings made via our website.
- Customer Support: To respond to inquiries or provide customer service.
- Personalization: To customize and enhance your experience on our Site.
- Marketing: To send you promotional emails or newsletters, if you have opted to receive them.
- Transaction Processing: To handle payments, refunds, or order deliveries.
- Analytics: To analyze how users interact with our Site and to improve website performance.
3. How We Protect Your Information
We employ reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:
- SSL (Secure Socket Layer) technology to encrypt sensitive information (such as payment details) during transmission.
- Secure servers and restricted access to databases.
- Regular security audits and updates to ensure the safety of our systems.
4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following instances:
- Service Providers: We may share your information with trusted third-party providers (e.g., payment processors, reservation systems) to perform services on our behalf.
- Legal Compliance: We may disclose your information to comply with legal obligations or respond to lawful requests by public authorities.
- Business Transfers: In the event of a merger, sale, or transfer of assets, your information may be transferred as part of the business transaction.
5. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or the content of those websites. We encourage you to review the privacy policies of any external sites you visit.
6. Your Rights
You have the following rights regarding your personal information:
- Access: You can request a copy of the personal information we hold about you.
- Correction: You can ask us to correct any inaccuracies in your personal information.
- Deletion: You can request that we delete your personal information, subject to certain exceptions (e.g., for legal or transactional purposes).
- Opt-Out: You can opt-out of receiving marketing communications at any time by clicking the “unsubscribe” link in our emails or contacting us directly.
7. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations. Once no longer needed, we securely delete or anonymize your data.
8. Cookies and Tracking Technologies
Our Site uses cookies and similar technologies to enhance user experience and analyze website performance. Cookies are small text files stored on your device that help us understand your browsing preferences. You can control cookie settings through your browser, though disabling cookies may affect your experience on our Site.
- Necessary Cookies: These are essential for the website to function properly (e.g., for processing reservations).
- Analytics Cookies: These help us understand how visitors use our Site and improve its functionality.
- Marketing Cookies: These track user interactions and are used for targeted advertising.
9. Children’s Privacy
Our Site is not directed toward individuals under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided personal information, please contact us, and we will delete such information from our records.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the “Effective Date” will be updated accordingly. We encourage you to review this policy periodically to stay informed of how we protect your information.
11. Contact Us
If you have any questions or concerns regarding this Privacy Policy or how we handle your personal information, please contact us at: